Privacy Policy

Last updated: January 2026

The Saanich Peninsula Hospital & Healthcare Foundation (SPHHF) is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information through our website, www.sphf.ca.

This policy has been developed in accordance with applicable Canadian privacy legislation, including the British Columbia Personal Information Protection Act (BC PIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. What Is Personal Information
   Personal information means information about an identifiable individual. This includes, but is not limited to: – Name – Mailing address – Email address – Telephone number – Date of birth – Donation history and giving preferences – Payment-related information – Information submitted through forms or applications – Online identifiers such as IP address and website usage data
   Personal information does not include anonymous or aggregated data that cannot be used to identify an individual.
2. How We Collect Personal Information
   SPHHF collects personal information through www.sphf.ca when you: – Make an online donation – Sign up for email or newsletter communications – Register for an event – Submit a contact or inquiry form – Apply for a job or volunteer opportunity – Enter a 50/50 lottery
   We also collect limited technical information automatically through cookies and analytics tools when you visit our website.
3. How We Use Personal Information
   We use personal information for purposes that a reasonable person would consider appropriate, including to: – Process donations and issue tax receipts – Administer 50/50 lotteries and comply with regulatory requirements – Communicate with donors, supporters, and community members – Manage event registrations and participation – Respond to inquiries and requests – Administer employment and volunteer applications – Improve our website, communications, and fundraising activities
   Personal information is only used for the purposes for which it was collected, unless consent is obtained for another purpose or as permitted or required by law.
4. Consent
   By providing personal information to SPHHF, you consent to its collection, use, and disclosure as described in this Privacy Policy. Consent may be express or implied, depending on the circumstances and the sensitivity of the information.
   You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the information provided below.
5. Third-Party Service Providers
   SPHHF uses third-party service providers to support our operations. Personal information is shared with these providers only as necessary to deliver their services and is protected through contractual or other safeguards.
   These service providers include: – DonorPerfect for online donation processing – Raffle Nexus for administering 50/50 lotteries – Constant Contact for email and newsletter communications
   Payment information is processed securely by third-party providers. SPHHF does not store full credit card information.
   Some service providers may store or process information outside of Canada. In such cases, personal information may be subject to the laws of the jurisdiction in which it is held.
6. Cookies and Analytics
   Our website uses cookies and basic analytics tools to understand how visitors use our site and to improve functionality and performance.
   Cookies do not provide us with access to your computer or personal information beyond what you choose to share. You may adjust your browser settings to refuse cookies or alert you when cookies are being used. Disabling cookies may affect certain website features.
7. Protection of Personal Information
   SPHHF takes reasonable administrative, technical, and physical measures to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
   Access to personal information is restricted to staff, volunteers, and service providers who require it to perform their duties.
8. Retention of Personal Information
   Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When information is no longer required, it is securely destroyed or anonymized.
9. Access and Correction
   You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate or incomplete.
   Requests must be made in writing and will be responded to within a reasonable timeframe, subject to applicable legal requirements.
10. Children’s Privacy
    SPHHF’s website and services are intended primarily for adults. We do not knowingly collect personal information from children without appropriate consent.
11. Changes to This Privacy Policy
    SPHHF may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The most current version will always be posted on www.sphf.ca.
12. Contact Us
    If you have questions about this Privacy Policy, wish to access or correct your personal information, or have a privacy-related concern, please contact:
    Director of Marketing & Communications
    Saanich Peninsula Hospital & Healthcare Foundation
    Email: info@sphf.ca